Shipping Methods
At Peanos, we are dedicated to delivering our high-quality storage to customers efficiently and safely. We offer multiple shipping options to suit your needs, including standard ground shipping, expedited services, and express delivery for urgent orders. Our storage are carefully packaged in protective materials to prevent damage during transit, ensuring they arrive in perfect condition. We partner with reliable carriers such as USPS, FedEx, and DHL to provide tracking and delivery updates. For international orders, we adhere to local customs regulations and may require additional documentation. If you have any questions about shipping methods or need assistance, please contact us at service@peanos.com. We strive to make your shopping experience seamless and enjoyable, with a focus on sustainability by using eco-friendly packaging materials whenever possible.
Delivery Times
Peanos aims to provide accurate delivery estimates for all storage orders to ensure customer satisfaction. Standard shipping typically takes 5-7 business days within the United States, while expedited options can reduce this to 2-3 business days. International deliveries may vary from 7 to 21 business days depending on the destination and customs processing. We recommend placing orders early during peak seasons like holidays to avoid delays. Our team monitors weather and logistical issues to minimize disruptions, and we provide regular updates via email. If your storage do not arrive within the estimated timeframe, please reach out to us at service@peanos.com for assistance. We value your patience and are committed to resolving any delivery issues promptly.
Shipping Costs
We offer free shipping on orders over $75, and for orders under $75 we have flat shipping at $5.99
International Shipping
Peanos proudly ships our storage to customers worldwide, expanding access to our comfortable and stylish products. International orders are subject to local import laws, taxes, and duties, which are the responsibility of the recipient. We work with trusted global carriers to ensure safe transit, though delivery times can be affected by customs clearance. Please provide accurate address details to avoid delays or returns. For restricted countries, we may not be able to ship certain items, and we update our list regularly. If you have questions about international shipping or need help with an order, email service@peanos.com. We aim to make global shopping easy and reliable for storage enthusiasts everywhere.
Order Processing
Order processing at Peanos begins as soon as you purchase our storage, typically taking 1-2 business days before shipment. During this time, we verify payment, check inventory, and prepare your items with care. If an item is out of stock, we will notify you via email and offer alternatives or a refund. We prioritize accuracy to ensure the correct storage and sizes are shipped. For bulk orders, processing may take longer, and we appreciate your understanding. Any issues during processing can be addressed by contacting service@peanos.com. Our goal is to process orders efficiently so you can enjoy your Peanos storage without unnecessary wait.
Tracking Information
Once your Peanos storage order is shipped, we provide detailed tracking information via email so you can monitor its journey. This includes a tracking number and a link to the carrier’s website for real-time updates. Tracking helps you anticipate delivery and make arrangements if needed. If you do not receive tracking details within 48 hours of shipment, check your spam folder or contact service@peanos.com. Note that tracking may be limited for some international orders due to carrier policies. We encourage customers to use this feature for a smooth experience and to report any discrepancies promptly.
Lost or Damaged Packages
In the rare event that your Peanos storage are lost or damaged during shipping, we are here to help. Please inspect the package upon delivery and report any issues within 14 days to service@peanos.com with photos and order details. We will investigate with the carrier and arrange a replacement or refund as appropriate. For lost packages, we typically wait 10 business days beyond the estimated delivery date before taking action. We recommend using secure delivery options if you have concerns. Peanos values your trust and will work diligently to resolve such matters, ensuring you receive the quality storage you ordered.